
Empowering Ideas. Driving Impact. Creating New Horizons.
At New Horizon Media Arts (NHMA), we believe in the power of creativity, strategic storytelling, and authentic human connection. Every organization—whether a startup, non-profit, or established business—has a unique story to tell, and we’re here to help you share it with clarity and impact.
Rooted in a commitment to inclusivity and sustainability, our mission is to empower professionals and organizations from all walks of life. We combine forward-thinking innovation with personalized, purpose-driven marketing strategies to amplify your voice and elevate your digital presence.
With a deep understanding of both global market trends and Canada’s local business landscape, NHMA is proud to support diverse communities—including Indigenous, newcomer, racialized, and multilingual professionals. Our approach is collaborative, creative, and tailored to your needs.
Let’s work together to redefine your brand and create new horizons for your digital journey.
What We Do
Digital Marketing Consulting
We collaborate with businesses and social enterprises to craft customized digital strategies that resonate with target audiences and drive real results. From SEO and content development to branding and social media campaigns—we help you stand out in a crowded digital space.
Our digital marketing consulting services are designed to help startups, non-profits, social enterprises, and established businesses build meaningful relationships with their audiences while achieving measurable results. Whether you’re launching a new initiative or scaling an existing brand, we provide thoughtful, data-informed strategies tailored to your goals and values. Our consulting is collaborative, transparent, and built to empower your team with the tools and knowledge to thrive in a digital-first world. Whether you’re looking to expand your reach, strengthen community ties, or convert more leads, NHMA is your partner in turning vision into action.
CRM Solutions
Your clients are your most valuable asset. We design and implement CRM systems that fit seamlessly into your workflow—enhancing communication, boosting customer engagement, and building long-term loyalty.
Strong relationships are the foundation of lasting success. At NHMA, we understand that effective customer relationship management (CRM) is more than just software—it’s a strategic approach to nurturing trust, loyalty, and long-term engagement.
We offer tailored CRM solutions designed to meet the unique needs of your organization, whether you’re a small business, non-profit, or growing enterprise. Our team works closely with you to assess your existing processes, identify gaps, and implement the right tools and platforms to streamline operations and enhance customer experiences.
Our CRM services include:
- CRM Needs Assessment & Strategy Development: We analyze your business goals, data workflows, and client touchpoints to develop a CRM strategy aligned with your long-term objectives.
- CRM Selection & Implementation: From HubSpot to Salesforce to custom-built platforms, we guide you in choosing the best-fit solution and ensure a smooth, efficient rollout.
- Data Integration & Automation: Improve efficiency by centralizing client data and automating repetitive tasks such as follow-ups, lead tracking, email campaigns, and reporting.
- Training & Ongoing Support: We provide hands-on training for your team and offer continuous support to help you get the most out of your CRM system.
- Analytics & Performance Optimization: Turn insights into action. We help you monitor key performance indicators (KPIs), optimize outreach strategies, and make data-driven decisions that lead to better results.
Our CRM solutions are built with accessibility, usability, and scalability in mind—so as your business evolves, your system grows with you. Whether you’re managing donor relations, client inquiries, or sales pipelines, we help you stay connected, organized, and ahead of the curve.
Let us help you transform your client interactions into lasting relationships that drive growth and impact.
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Meet – Founder Director 2017- 2025
Mallika Bakshi Sothinathan

Experienced documentary filmmaker and director with a passion for addressing social issues through impactful storytelling. Founder and Director of New Horizon Media Arts, specializing in creating documentaries, web series, and corporate films. Multilingual professional with a background in mass communication and a commitment to social activism.